Services for Success and Quick ROI.

Take advantage of our expertise.

Successfully deploying advanced conversational technology into the complex, regulated healthcare industry is no small feat. A mix of art and science is required. LifeLink has deep experience across key workflows and industry segments to ensure success.

Implementation Services

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Conversation Design

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Research Services

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Go to Market Services

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From complex, fully integrated, multi-site deployments to simple Q&A bots, we’ve done it all.

  • Project management
  • White labeling, branding, and graphics
  • System of record integration (EMR, CRM, Scheduling, etc.)
  • User testing
  • Staff training, onboarding, and operational readiness
LifeLink Healthcare Chatbots Implementation Services
LifeLink Healthcare Chatbots Conversation Design Services

A new class of engagement technology requires unique design considerations to deliver intuitive patient experiences.


  • Content to conversation mapping
  • Tone, voice, sentiment analysis
  • Demographic cultural, and health literacy considerations
  • Regulatory adherence and compliance
  • Patient cohort testing and optimization

Conversational engagement unlocks a new, massive layer of patient data to understand and act on.


  • CAHPS root cause analysis and improvement
  • Patient loyalty and NPS cohort analysis
  • Patient journey optimization
  • Engagement workflow A/B testing
  • Industry digital engagement benchmarking
LifeLink Healthcare Chatbots Research Services
LifeLink Healthcare Chatbots Go to Market

A pragmatic, ongoing commitment to value and communications is critical, yet rarely executed well. We have a track record of success.

  • Value opportunity analysis
  • Project and change management communications
  • Industry thought leader marketing
  • ROI tracking and executive insights