About our company
Healthcare is a $3.2T industry. While clinical care is more advanced than ever, successful patient engagement has proven to be healthcare’s biggest challenge. It’s costing us $33B each year in avoidable hospital admittances, higher treatment costs, and preventable deaths. We can do better.
LifeLink is the conversational engagement platform for healthcare. We work with some of the largest healthcare systems and pharma companies in the country to reach their patients on mobile and messaging, with personalized, natural, and contextual conversations. LifeLink chatbots automate thousands of high-value patient touchpoints before, during, and after healthcare visits, resulting in improved operational efficiency, increased customer satisfaction, and superior brand loyalty.
We’re a passionate team that’s built large-scale enterprise solutions before. We’re backed by a world-class board and we’re pulling off industry firsts. Our success will depend on continuing to attract creative, collaborative, and driven people.
About the product
LifeLink has built an enterprise-grade, HIPAA-compliant technology solution to solve healthcare’s most critical patient engagement needs. We’ve pulled together a powerful combination of conversational patient experiences, management consoles, data-driven state models, chatbot authoring tools, systems integrations, and analytics tools, that powers millions of conversations each year.
About the position
As the Director of Product Management for the Customer Solutions team, you will own the vision, roadmap, and execution of LifeLink’s conversational solutions.
Specific work will include:
Required skills and experience:
Other valuable skills:
Diversity and Inclusion
LifeLink believes that a team with a diversity of backgrounds, perspectives, and skills increases our potential for valuable insights. We also understand that supporting heterogeneity is hard and requires ongoing effort. We work hard to create a positive environment so that our entire team can thrive.
Compensation and Benefits
Competitive compensation and early stage equity commensurate with experience. Full health benefits package, 3-4 weeks of open PTO, generous parental leave, and a culture that emphasizes work-life balance.
Oakland, CA (just 2 blocks from 12th Street BART)
Please send resume and cover letter to firstname.lastname@example.org. Use the subject “[Director of Product Management]”.